染雾商务英语道歉信模板 篇一
Dear [Recipient's Name],
I am writing this letter to express my sincere apologies for the inconvenience caused by [the issue or incident]. I fully understand the frustration and disappointment it may have caused you and I take full responsibility for the situation.
First and foremost, I would like to offer my deepest apologies for the delay in responding to your query. Due to unforeseen circumstances, our team faced an unexpected workload which resulted in the delay. I understand that this delay may have caused you inconvenience and I assure you that we are making every effort to address the issue promptly.
Furthermore, I would like to apologize for the miscommunication that occurred during our recent business meeting. It was never our intention to provide you with misleading information or create any confusion. We value our business relationship with you and we deeply regret any misunderstanding that may have arisen as a result.
Please rest assured that we are taking immediate action to rectify the situation. We have implemented new measures to ensure that such incidents do not occur in the future. Additionally, we have scheduled a meeting with our team members to discuss the issues that led to this situation and to establish better communication protocols.
In recognition of the inconvenience caused, I would like to offer you [compensation or solution]. Please let us know how we can make it right and we will do our best to accommodate your request.
Once again, I apologize for any inconvenience caused and I appreciate your understanding and patience. Our team is committed to providing you with the highest level of service and we will continue to improve our processes to prevent such incidents from happening again.
Thank you for bringing this matter to our attention and giving us the opportunity to make it right. We value our business partnership and we look forward to serving you better in the future.
Yours sincerely,
[Your Name]
[Your Position]
[Company Name]
商务英语道歉信模板 篇二
Dear [Recipient's Name],
I am writing this letter to sincerely apologize for the mistake made by our company in relation to [the issue or incident]. We deeply regret any inconvenience or frustration this may have caused you and we take full responsibility for the error.
Firstly, I would like to apologize for the incorrect billing statement you received. This was an oversight on our part and we understand the inconvenience and confusion it may have caused you. Please be assured that we are taking immediate action to rectify the error and you will receive an updated and accurate billing statement within the next few days.
In addition, I would like to apologize for the delay in delivering your order. Our team encountered unforeseen challenges in the production process, which resulted in the delay. We understand that this delay may have disrupted your plans and we sincerely apologize for any inconvenience caused. We are working diligently to expedite the delivery and you can expect to receive your order by [new delivery date].
Please know that we are taking this matter very seriously and we have already implemented measures to prevent such mistakes from happening again in the future. We have conducted a thorough review of our processes and have made the necessary adjustments to ensure the highest level of accuracy and efficiency.
As a token of our apology, we would like to offer you [compensation or solution]. We value your business and we want to make it right for you. Please let us know how we can best resolve this issue and we will do everything in our power to meet your expectations.
Once again, I deeply apologize for any inconvenience caused and I appreciate your patience and understanding. We value your business partnership and we are committed to providing you with the best possible service. Your satisfaction is our top priority.
Thank you for bringing this matter to our attention. We look forward to resolving this issue and continuing our business relationship on a positive note.
Yours sincerely,
[Your Name]
[Your Position]
[Company Name]
商务英语道歉信模板 篇三
Dear Mr. Sation
With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake
we made.
The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.
Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.
Your sincerely
商务英语道歉信模板 篇四
Dear Sir or Madam,
Thank you for letter of 5 May 2004.
I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.
I enclose the price list of our company as requested and look forward to hearing from you.
Your sincerely
