染雾商务英语的道歉信范文 篇一
Dear [Recipient's Name],
I am writing this letter to express my sincere apologies for the inconvenience caused by the recent misunderstanding between our companies. It was never our intention to cause any disruption or confusion, and I take full responsibility for the miscommunication that occurred.
I understand that the delay in delivering the order has caused you and your company significant inconvenience and frustration. Please accept my deepest apologies for the delay and any negative impact it may have had on your business operations. We have thoroughly investigated the matter and have identified the cause of the delay. Rest assured that we have taken immediate action to rectify the situation and prevent any similar occurrences in the future.
In an effort to make amends, we will be expediting the delivery of your order and providing you with a discount on your next purchase. We value your business and are committed to ensuring your satisfaction.
I also want to assure you that we have taken steps to improve our internal communication processes to avoid any future misunderstandings. We understand the importance of clear and timely communication in maintaining strong business relationships and will strive to do better in the future.
Once again, I sincerely apologize for any inconvenience caused. We greatly value our partnership with your company and look forward to the opportunity to serve you better in the future. If you have any further concerns or questions, please do not hesitate to reach out to me directly.
Thank you for your understanding and patience.
Yours sincerely,
[Your Name]
[Your Position]
[Your Company Name]
商务英语的道歉信范文 篇二
Dear [Recipient's Name],
I am writing this letter to offer my sincerest apologies for the recent incident involving our company and the mistake made in the shipment of your order. I understand how frustrating and inconvenient this must have been for you and your business, and I take full responsibility for the oversight that occurred.
We deeply regret any inconvenience this may have caused and want to assure you that we are taking immediate action to rectify the situation. Our team has already conducted a thorough investigation to understand the root cause of the error, and we are implementing measures to prevent a recurrence in the future.
In order to make up for the mistake, we will be reshipping the correct order to you as soon as possible, and we will cover all associated costs. Additionally, we would like to offer you a 10% discount on your next purchase as a token of our apology and appreciation for your understanding.
We understand that trust and reliability are essential in business relationships, and we are committed to rebuilding your confidence in our company. We value your partnership and will do everything in our power to ensure that such mistakes are not repeated.
Once again, please accept my sincere apologies for any inconvenience caused. We appreciate your understanding and patience, and we look forward to the opportunity to serve you better in the future. If you have any further questions or concerns, please do not hesitate to contact me directly.
Thank you for your understanding.
Yours sincerely,
[Your Name]
[Your Position]
[Your Company Name]
商务英语的道歉信范文 篇三
Dear Mr. Johnson
Thank you very much for your letter of 3 May 2004.
We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has res
ulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.
The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.
Your sincerely
商务英语的道歉信范文 篇四
Dear Mr. Grison
Thank you for your letter of 6 May 2004 concerning the faulty tableware.
I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.
I hope that you can use our company as your supplier in the future.
Your sincerely
