酒店职员英文简历模板 篇一
Hotel Staff English Resume Template
Name: [Your Name]
Address: [Your Address]
Phone: [Your Phone Number]
Email: [Your Email Address]
Objective:
To obtain a position as a hotel staff member where I can utilize my excellent customer service skills and contribute to the overall success of the hotel.
Education:
- Bachelor's Degree in Hospitality Management
[Name of University], [Year of Graduation]
Skills:
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Ability to work well in a team
- Exceptional attention to detail
- Proficient in Microsoft Office Suite
Experience:
Hotel Receptionist
[Hotel Name], [City], [Dates of Employment]
- Greeted guests and checked them into their rooms
- Handled guest inquiries and resolved any issues or complaints in a timely and professional manner
- Managed reservations and maintained accurate records
- Assisted with coordinating guest services, such as arranging transportation and making restaurant reservations
- Collaborated with other hotel staff members to ensure a smooth and efficient guest experience
Front Desk Agent
[Hotel Name], [City], [Dates of Employment]
- Welcomed guests and provided them with information about the hotel's facilities and services
- Checked guests in and out, ensuring accuracy in billing and payment processing
- Responded to phone calls and emails, addressing guest inquiries and requests promptly
- Assisted with administrative tasks, such as filing, organizing documents, and maintaining inventory
- Handled guest complaints and resolved issues to ensure guest satisfaction
References:
Available upon request
Please note: This is a general template and can be customized to fit individual experiences and qualifications.
酒店职员英文简历模板 篇二
Hotel Staff English Resume Template
Name: [Your Name]
Address: [Your Address]
Phone: [Your Phone Number]
Email: [Your Email Address]
Objective:
To secure a challenging position as a hotel staff member where I can utilize my strong organizational skills and attention to detail to contribute to the smooth operations of the hotel.
Education:
- Diploma in Hospitality Management
[Name of School], [Year of Graduation]
Skills:
- Excellent organizational and time management abilities
- Strong attention to detail
- Proficient in using hotel management software
- Effective problem-solving skills
- Ability to work well under pressure
Experience:
Housekeeping Supervisor
[Hotel Name], [City], [Dates of Employment]
- Supervised a team of housekeeping staff to ensure that guest rooms and public areas were clean and well-maintained
- Inspected rooms to ensure they met the hotel's cleanliness standards
- Coordinated with other departments to ensure timely delivery of guest requests and services
- Conducted training sessions for new housekeeping staff members
- Managed inventory and placed orders for cleaning supplies and amenities
Concierge
[Hotel Name], [City], [Dates of Employment]
- Provided personalized service to guests, assisting them with inquiries, recommendations, and reservations
- Arranged transportation, including airport transfers and taxi services, for guests
- Maintained knowledge of local attractions, restaurants, and events to provide guests with accurate information
- Managed guest requests and ensured their timely fulfillment
- Assisted with administrative tasks, such as answering phone calls, receiving and distributing mail, and organizing the concierge desk
References:
Available upon request
Please note: This is a general template and can be customized to fit individual experiences and qualifications.
酒店职员英文简历模板 篇三
酒店职员英文
简历
OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills,having dealt with a spanersity of clients,professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems.
CAREER HISTORY Hotel Clerk
Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Hand
led incoming calls.Maintained daily reports involving return guests,corporate accounts,and suite rentals.Inspected rooms.1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983
PREFERENCES
Furnished upon request.
Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
Education is de-emphasized because candidate's work history is strong.