染雾客户经理个人英语简历范文 篇一
Personal Information:
Name: Zhang Wei
Gender: Female
Date of Birth: February 12, 1985
Nationality: Chinese
Contact Information:
- Mobile: 123456789
- Email: zhangwei@email.com
Objective:
To obtain a challenging position as a Customer Manager in a reputable company where I can utilize my skills and experience to contribute to the company's growth and success.
Education:
- Bachelor of Business Administration, ABC University, Beijing, China (2003-2007)
- Master of Business Administration, XYZ University, Shanghai, China (2007-2009)
Work Experience:
Customer Manager, DEF Company, Shanghai, China (2010-present)
- Develop and implement strategies to attract and retain customers, resulting in a 20% increase in customer satisfaction
- Manage a team of 10 customer service representatives, providing training and guidance to ensure excellent customer service
- Analyze customer data and market trends to identify opportunities for business growth and develop effective marketing campaigns
- Maintain relationships with key clients, ensuring their needs are met and addressing any issues or concerns promptly
- Collaborate with cross-functional teams, including sales and marketing, to develop and execute strategies to meet customer needs
Customer Service Representative, GHI Company, Beijing, China (2009-2010)
- Assisted customers with inquiries, complaints, and requests, ensuring timely and satisfactory resolution
- Maintained accurate and up-to-date customer records using CRM software
- Collaborated with team members to achieve departmental goals and improve overall customer experience
- Participated in training programs to enhance product knowledge and customer service skills
Skills:
- Excellent communication and interpersonal skills, able to build rapport with customers and colleagues
- Strong problem-solving and decision-making abilities, able to handle difficult situations with tact and diplomacy
- Proficient in Microsoft Office, CRM software, and other relevant tools
- Fluent in English and Mandarin Chinese
References:
Available upon request
客户经理个人英语简历范文 篇二
Personal Information:
Name: Li Hong
Gender: Male
Date of Birth: November 25, 1990
Nationality: Chinese
Contact Information:
- Mobile: 987654321
- Email: lihong@email.com
Objective:
To obtain a challenging position as a Customer Manager in an international company where I can utilize my language skills and cultural understanding to provide exceptional service to global clients.
Education:
- Bachelor of Arts in International Business, JKL University, Beijing, China (2008-2012)
- Certificate in Business English, MNO Language School, Beijing, China (2012)
Work Experience:
Customer Manager, PQR Company, Shanghai, China (2013-present)
- Serve as the main point of contact for international clients, managing their accounts and ensuring their needs are met
- Coordinate with internal teams to provide timely and accurate responses to client inquiries and resolve any issues or concerns
- Conduct regular client meetings to review performance, identify areas for improvement, and explore opportunities for upselling
- Collaborate with cross-functional teams to develop and implement strategies to expand the company's international customer base
- Conduct market research and analysis to identify trends and opportunities in international markets
Sales Associate, STU Retail Store, Beijing, China (2012-2013)
- Assisted customers with product selection and provided recommendations based on their needs and preferences
- Achieved monthly sales targets through effective customer engagement and product knowledge
- Handled cash transactions and maintained accurate records of sales and inventory
- Collaborated with team members to create appealing visual displays and ensure a pleasant shopping environment
Skills:
- Fluent in English and Mandarin Chinese, with excellent written and verbal communication skills
- Cultural awareness and understanding, able to adapt communication styles to meet the needs of diverse clients
- Strong customer service orientation, committed to ensuring client satisfaction
- Proficient in Microsoft Office, CRM software, and other relevant tools
References:
Available upon request
客户经理个人英语简历范文 篇三
Personal Information
Name: Lee **
Sex: Female
Date of birth: November 1978
Phone:
(8
6) 136 ******
Work experience
So far 2004/05--
Consumer Communication Co., Ltd. Shenzhen **
--- Account Manager responsible for large customers: ZTE, SIMCOM, Huitong, IVT, UNISMOBILE
Description of work experience:
1. Is responsible for OEM, ODM business development and corporate strategy for major clients, market, business management.
2. Responsible for the contract negotiations, drafting of amendments to contracts, business negotiations and market forecast.
3. Assist in the development of OEM, ODM sector annual goals, work plan for implementation.
4. Directly with customer projects and organizations charged with production and shipping operations, and internal departments to collaborate and co-ordination, responsible for clients to maximize the company's human and material resources to complete the customer orders and the provisions of the performance.
5. In charge of customer operations for export orders, export work.
6. Responsible for the company's own-brand business development of overseas orders, exports and foreign sales, the consolidation of overseas markets.
7. CEBIT exhibition to participate in communication, as exhibitors, and actively expand overseas market operators.
8. Submitted to analysis of market intelligence.
2003/07--2004/05
希普里欧Industrial Co., Ltd.
--- Business sector managers responsible for their own mobile phones, customers and suppliers outside the management of the Association
Description of work experience:
1. Is responsible for market research and development programs, business management and business management departments of the internal day-to-day work.
2. To assist organizations to develop the le
3. The direct leadership of the tripartite cooperation projects and organizations in the planning and operation.
4. In charge of overseas business of the whole operation, development, export and foreign sales, the consolidation of overseas markets.
5. Placing the work of Human reserve.
6. Submitted to analysis of market intelligence.
7. Product line project management.
8. President of the Coordination Office of things.
2002/04 - 2003/07
Communication Co., Ltd. Qingdao Haier CCT
Trade
Description of work experience:
- Responsible for the implementation of export contracts, conduct business negotiations and market forecasts;
- Responsible for cleaning up inventory and to open up overseas markets;
- In the production sector in accordance with market requirements and customer feedback together to improve product yields and improve the work;
- Production and the production of progress with the plans and amendments to schedules;
Jing City Technology Group (GBM)
Business Development Commissioner
Description of work experience:
- Responsible for the contract negotiations, drafting of amendments to contracts, business negotiations and market forecasts;
- In sales and marketing departments into a new product markets;
- The production of manufactured products needed for equipment purchase list and in the test and acceptance verification engineers;
- Assist in the quality of projects completed and the necessary production quality control, quality management documents;
- To assist departments and related materials supplier negotiations, and the engineering department to provide the cost of products analysis;
- Production and the production of progress with the plans and amendments to schedules;
Education and training as well as overseas assignment
1997.9 - 2001.6 period of Shijiazhuang University of Economics (University of the State directly under the Ministry of Land and Resources) to learn
Major: business management; Minor: Financial Management
Bachelor of Science Degree in Management Majoring in: German Quality Management System (ISO 9001: 2000) auditor training courses
2005.03 - 2005.04 in Germany, France as the CEBIT exhibitors to participate in EXPO COMM.
Language
English: fluent (listening, speaking, reading, writing, translation), National Certificate 6
German: General
Spanish: Getting Started
Certificate
Test A-level Mandarin 2001/06
2000/01 CET6 (6 countries in English)
