染雾英文酒店文职人员简历范文 篇一
Title: Hotel Administrative Staff Resume Sample
Name: Jane Smith
Address: 123 Main Street, New York, NY 10001
Phone: (555) 123-4567
Email: janesmith@email.com
Objective:
Highly organized and detail-oriented administrative professional seeking a position as a hotel administrative staff member. Excellent communication and organizational skills combined with a strong work ethic and a passion for providing exceptional customer service.
Education:
Bachelor of Arts in Hospitality Management
University of XYZ, New York, NY
Graduation Date: May 20XX
Experience:
Administrative Assistant
ABC Hotel, New York, NY
June 20XX - Present
- Provide administrative support to the hotel management team, including handling phone calls, managing schedules, and preparing correspondence.
- Coordinate meetings and events, including making arrangements for catering, audiovisual equipment, and room setup.
- Maintain and update hotel records, including guest reservations, employee schedules, and inventory management.
- Assist with guest complaints and inquiries, ensuring prompt and satisfactory resolution.
- Collaborate with various departments to streamline operations and improve efficiency.
Front Desk Receptionist
DEF Resort, New York, NY
August 20XX - May 20XX
- Greeted guests, checked them in and out, and provided assistance with their inquiries and requests.
- Managed reservations and room assignments, ensuring accurate and timely information.
- Handled cash and credit card transactions, reconciled daily financial reports, and maintained accurate records.
- Assisted with concierge services, including providing recommendations for local attractions, restaurants, and transportation.
- Collaborated with housekeeping and maintenance staff to ensure seamless guest experiences.
Skills:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and problem-solving skills
- Ability to work well under pressure and meet deadlines
References:
Available upon request
英文酒店文职人员简历范文 篇二
Title: Hotel Administrative Staff Resume Sample
Name: John Brown
Address: 456 Oak Street, Los Angeles, CA 90001
Phone: (555) 987-6543
Email: johnbrown@email.com
Objective:
Highly motivated and dedicated administrative professional seeking a position as a hotel administrative staff member. Exceptional organizational skills combined with a strong ability to prioritize tasks and provide excellent customer service.
Education:
Bachelor of Science in Hotel Administration
University of ABC, Los Angeles, CA
Graduation Date: May 20XX
Experience:
Administrative Coordinator
GHI Hotel, Los Angeles, CA
June 20XX - Present
- Provide administrative support to the hotel management team, including managing calendars, coordinating meetings, and preparing reports.
- Maintain and update hotel records, including employee files, contracts, and financial documents.
- Assist with the recruitment and onboarding processes, including scheduling interviews and preparing new hire paperwork.
- Manage office supplies inventory, ensuring adequate stock levels and placing orders as needed.
- Collaborate with different departments to streamline processes and improve overall efficiency.
Guest Services Agent
JKL Resort, Los Angeles, CA
August 20XX - May 20XX
- Welcomed guests, checked them in and out, and provided information regarding hotel facilities and services.
- Handled guest inquiries and complaints, ensuring prompt and satisfactory resolution.
- Managed reservations and room assignments, utilizing the hotel's property management system.
- Processed payments, including cash, credit cards, and traveler's checks, and maintained accurate financial records.
- Assisted with concierge services, including arranging transportation, making restaurant reservations, and providing local recommendations.
Skills:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent communication and customer service skills
- Strong attention to detail and problem-solving abilities
- Ability to work independently and collaboratively in a fast-paced environment
- Multilingual: fluent in English and Spanish
References:
Available upon request
英文酒店文职人员简历范文 篇三
HOTEL CLERK OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel. SUMMARY OF QUALIFICATIONS:Developed interpersonal skills,having dealt with a spanersity of clients,professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere. Hote
Resolved guests needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.1986-1987 WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers. EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983 PREFERENCES
Furnished upon request.Candidates customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
Education is de-emphasized because candidates work history is strong.
