染雾前台服务人员的个人英文简历 篇一
Personal Information:
Name: Emily Smith
Gender: Female
Date of Birth: 25th July 1990
Nationality: American
Contact Information:
- Phone: XXX-XXXXXXX
- Email: emilysmith@email.com
Objective:
To obtain a position as a front desk service personnel where I can utilize my excellent communication skills and friendly demeanor to provide outstanding customer service and ensure a positive experience for guests.
Education:
- Bachelor's Degree in Hospitality Management, XYZ University, 2012-2016
- High School Diploma, ABC High School, 2006-2010
Skills:
- Excellent communication skills in English, both written and verbal
- Proficient in using Microsoft Office Suite and hotel management software
- Strong organizational and multitasking abilities
- Exceptional problem-solving skills and ability to handle difficult situations with tact and diplomacy
- Friendly and approachable personality, with a strong customer service orientation
Experience:
Front Desk Receptionist, XYZ Hotel, June 2016-Present
- Greet and welcome guests upon arrival, ensuring a positive first impression
- Register guests, assign rooms, and provide room keys or cards
- Respond to guest inquiries and provide information about hotel facilities, services, and local attractions
- Handle guest check-ins and check-outs efficiently
- Coordinate with other hotel departments to meet guest requests and ensure smooth operations
- Handle guest complaints and resolve issues promptly and effectively
Intern, ABC Resort, May 2015-August 2015
- Assisted the front desk team in daily operations, including guest check-ins and check-outs
- Answered phone calls and responded to guest inquiries
- Coordinated with housekeeping and maintenance staff to ensure guest requests were fulfilled
- Assisted in organizing and coordinating events and conferences held at the resort
Languages:
- English: Native speaker
- Spanish: Basic proficiency
References:
Available upon request
I hereby declare that the above information is true and accurate to the best of my knowledge. I am available for an interview at your convenience.
Emily Smith
前台服务人员的个人英文简历 篇二
Personal Information:
Name: John Chen
Gender: Male
Date of Birth: 10th March 1992
Nationality: Chinese
Contact Information:
- Phone: XXX-XXXXXXX
- Email: johnchen@email.com
Objective:
To secure a position as a front desk service personnel in a reputable hotel where I can utilize my strong interpersonal skills and attention to detail to provide exceptional service and contribute to the overall guest experience.
Education:
- Bachelor's Degree in Hotel Management, XYZ University, 2013-2017
- High School Diploma, DEF High School, 2008-2012
Skills:
- Excellent customer service skills with a warm and friendly demeanor
- Proficient in using hotel reservation systems and Microsoft Office Suite
- Strong organizational skills and ability to handle multiple tasks simultaneously
- Effective problem-solving abilities and ability to remain calm under pressure
- Excellent verbal and written communication skills in both English and Mandarin Chinese
Experience:
Front Desk Agent, ABC Hotel, July 2017-Present
- Greet and welcome guests, ensuring a positive and friendly first impression
- Check-in guests, assign rooms, and issue room keys or cards
- Answer guest inquiries and provide information about hotel services, facilities, and local attractions
- Process guest check-outs, including the settlement of bills and handling payments
- Assist with concierge duties, such as making reservations and arranging transportation for guests
- Handle guest complaints and resolve issues promptly and to the guest's satisfaction
Intern, XYZ Resort, May 2016-August 2016
- Assisted the front desk team in daily operations, including guest check-ins and check-outs
- Answered phone calls and responded to guest queries and requests
- Coordinated with housekeeping and maintenance staff to ensure timely resolution of guest issues
- Assisted in organizing and coordinating events and activities for resort guests
Languages:
- English: Fluent
- Mandarin Chinese: Native speaker
References:
Available upon request
I hereby affirm that the above information is true and accurate to the best of my knowledge. I am available for an interview at your convenience.
John Chen
前台服务人员的个人英文简历 篇三
sandy lin 15/f,tower2 ,bright china,building1,beijing.
qualifications:
over 25 years secretarial/administrative experience.
skills:typing (65 wpm),dictaphone.multi-line phones/switchboard,ten key (110 kspm) digital decmate computer,bookkeeping,credit checks,statistical typing.
extensive business experience including accounting firms,legal firms,financial firms,insurance companies,transportation companies,medical environments,government agencies and non-profit groups.
offer common sense,ability to take initiative,quality orientation and the ability to see a job thorough.
outstanding communications skills...extremely hardworking and dedicated.
employment:
marston convent,laramie,wy,1988-present
receptionist
answer phone,greet visitors and provide information,tours,and literature.record and monitor thank-you notes for all received donations.perform light typing,filling,and word processing.
wyoming public television,laramie,wy,1987-88
telemarketer
solicit donations.monitored the ordering of informative pamphlets,placards,buttons,tee-shirts,etc.
rinaldo ranch,laramie,wy,1983-88
secretary
provided word processing,customer relations,some accounts payable processing.implemented new system for check processing,increased prompt payment of client bills.
womanpower inc.,laramie,wy,1975-83
secretary
acted as liaison between public and ceo.
state health coalition,laramie,wy,1965-75
statistical typist
prepared healt
education:
training,inc.,boston,ma,1965
an office careers training program in bookkeeping,typing,reception,
word processing,and office procedures.
st.joseph's academy,portland,maine
high school diploma
objective is unnecessary because resume illustrates a clear career path.
work history is stated in reverse chronological order,with most recent employment listed first.
