投诉的信 篇一
尊敬的客服部经理:
我写信给贵公司,是因为我对最近一次购买的产品感到非常失望和不满。我希望能向您详细说明我所遇到的问题,并希望得到解决。
我是在不久前购买了贵公司的一款电视机。在购买之前,我对这个品牌的产品一直持有很高的期望,因为贵公司在市场上的口碑一直很好。然而,这次购买让我非常失望。首先,当我第一次打开电视时,我发现屏幕上出现了一条明显的垂直线,严重影响了观看效果。我试着调整各种设置,但问题依然存在。此外,我还发现了其他一些问题,比如声音的质量不佳,遥控器的反应迟缓等等。
由于我对贵公司的信任,我决定直接联系您来解决这个问题。我希望您能派出技术人员前来检查和修复这台电视。我不希望换货或退款,我只是希望能得到一台正常工作的产品。
我深信贵公司一定重视客户的意见和体验,希望您能尽快处理这个问题,以保持贵公司的良好声誉。如果您需要进一步了解情况或者有任何疑问,请随时与我联系。
谢谢您的耐心阅读。我期待着您的回复和解决方案。
此致
敬礼
投诉的信 篇二
尊敬的客服部经理:
我写信给贵公司,是因为我对最近一次购买的服务感到非常失望和不满。我希望能向您详细说明我所遇到的问题,并希望得到解决。
我是在不久前预订了贵公司的旅游套餐。在预订之前,我对贵公司的服务一直持有很高的期望,因为贵公司在旅游行业的口碑一直很好。然而,这次旅行让我非常失望。首先,我在预订时明确要求了一个非常重要的需求,但是在旅行过程中,这个需求却没有得到满足。这导致了我在旅行中遇到了很多不便和困扰。此外,我还发现了其他一些问题,比如旅行安排的不周全,导游的服务质量不佳等等。
由于我对贵公司的信任,我决定直接联系您来解决这个问题。我希望您能重新考虑我的需求,并提供相应的补偿措施。我相信贵公司一定重视客户的意见和体验,希望您能尽快处理这个问题,以保持贵公司的良好声誉。如果您需要进一步了解情况或者有任何疑问,请随时与我联系。
谢谢您的耐心阅读。我期待着您的回复和解决方案。
此致
敬礼
投诉的信 篇三
Dear Manager: Much to my regret I write this to place a complalnt against your bad delivery service of your company. The Samsung tape recorder model number JB/4703 that I ordered from your company on Nov. 1 arrived yesterday. The serial number of the machine is 4703 -0641. I am sorry to report that the recorder has been badly damaged. There was no unusual damage to the packing case but when I opened it I fimnd that the lid of the recorder had been cracked and that thefront surface of the
machine had been scratched. Since there was such damage to the goods I decided to file a complaint against the delivery service. Would you please let me know whether I should return the recorder to you for a replacement or if you have an authorized service representative here to which I should take it? I will hold on to this recorder until I hear from you.Sincerely yours Jonathan EdwardsDear Manager: Much to my regret I write this to place a complalnt against your bad delivery service of your company. The Samsung tape recorder model number JB/4703 that I ordered from your company on Nov. 1 arrived yesterday. The serial number of the machine is 4703 -0641. I am sorry to report that the recorder has been badly damaged. There was no unusual damage to the packing case but when I opened it I fimnd that the lid of the recorder had been cracked and that thefront surface of the machine had been scratched. Since there was such damage to the goods I decided to file a complaint against the delivery service. Would you please let me know whether I should return the recorder to you for a replacement or if you have an authorized service representative here to which I should take it? I will hold on to this recorder until I hear from you.Sincerely yours Jonathan Edwards