染雾Net Shopping Complaint Letter - Article One
Dear Customer Service,
I am writing to express my dissatisfaction with a recent online purchase from your website. I am extremely disappointed with the product I received and the overall shopping experience. I hope that you will take my concerns seriously and take appropriate actions to rectify this situation.
Firstly, the item I ordered was advertised as a brand new smartphone, but upon receiving it, I found that the package was damaged and the phone was clearly not new. There were scratches on the screen and the body of the phone, indicating that it had been used before. This is completely unacceptable as I paid for a new product.
Secondly, the phone did not function properly. The battery life was significantly shorter than what was promised, and the touch screen was unresponsive at times. I tried contacting your customer service team for assistance, but they were unhelpful and provided no solution to my problem. It is frustrating to receive a faulty product and then not receive any support or assistance from the company.
Furthermore, the delivery of the item was delayed. According to the tracking information provided, the package arrived in my city two days before the expected delivery date. However, it took an additional week for it to be delivered to my address. This delay caused inconvenience and unnecessary frustration.
In light of these issues, I request a full refund for the purchase price of the smartphone. Additionally, I would like to be compensated for the time and effort I have spent dealing with this matter. I expect a prompt response and resolution to this complaint within the next seven days. If my concerns are not addressed satisfactorily, I will have no choice but to escalate this matter further.
I have attached the order details and pictures of the damaged phone for your reference. I hope that you will take immediate action to resolve this matter and restore my faith in your company. I look forward to a positive resolution to this complaint.
Yours sincerely,
[Your Name]
Net Shopping Complaint Letter - Article Two
Dear Customer Service,
I am writing to formally complain about a recent online purchase I made from your website. I have had an extremely disappointing experience with your company and I hope that you will take my concerns seriously and take appropriate actions to rectify this situation.
Firstly, the product I ordered was not as described on your website. I specifically chose the item based on the product description and images provided, but upon receiving it, I found that it was significantly different from what was advertised. The color was completely different, and the material used was of much lower quality. This is misleading and deceptive advertising, which is a violation of consumer rights.
Secondly, the customer service I received was subpar. I tried contacting your company multiple times to address my concerns, but each time I was met with unhelpful and unresponsive representatives. They showed no empathy towards my situation and did not provide any solutions or alternatives. This lack of customer support is unacceptable and reflects poorly on your company.
Additionally, the delivery of the item was delayed. The estimated delivery time was two weeks, but it took over a month for the package to arrive. This delay caused inconvenience and frustration, as I had made plans based on the expected delivery date. This kind of unreliable service is unacceptable and reflects poorly on your company's reputation.
Given these issues, I request a full refund for the purchase price of the product. I also request compensation for the time and effort I have spent dealing with this matter. I expect a prompt response and resolution to this complaint within the next seven days. Failure to do so will leave me with no choice but to escalate this matter further.
I have attached the order details and pictures of the product for your reference. I hope that you will take immediate action to resolve this matter and restore my faith in your company. I look forward to a satisfactory resolution to this complaint.
Yours faithfully,
[Your Name]
网购投诉信英语作文 篇三
Dear Sir or Madam,
I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as fol
lows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
网购投诉信英语作文 篇四
Dear manager,
I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.
The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.
It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.
Sincerely yours,
Jack
网购投诉信英语作文 篇五
Dear Sir or Madam，
I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here。However，today i wae irritated by one of your salesman。
Today，i was trying to choose some T—shirts suitable for me，but the first several T—shirts i tried were not my style。Therefore，i ask him if there are more ones that can be recommended by him。Unexpectedly，he was so impatient and said rudely，"How do i know what you like"。I was hurt。
With this letter，i hope i can draw your attention to the flaws in your sales service，which should be improved immediately。
Yours，
XX
网购投诉信英语作文 篇六
Dear Sir or Madam，
I bought an electronic dictionary from your online store on January 1st，but I found it has some problems after using it for a short period of time.
To begin with，the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition，the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally，I find this to be pletely unacceptable.
Therefore，I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.
Yours sincerely，
Zhang We
